Privacy Policy

BY ACCESSING THE SITE, SENDING COMMUNICATIONS OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECIDE TO BE AWARE OF THE TERMS SET FORTH HEREIN AND IN ACCORDANCE WITH THE PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND WAYS OF PROCESSING YOUR PERSONAL DATA THAT YOU MAKE AVAILABLE IN THE WEBSITE.

This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you can exercise in relation to Personal Data processed by us. If you have any questions about the use of Personal Data, please contact [email protected]

In addition, the Privacy Policy does not apply to any third party applications, products, services, website or social media features that may be offered or accessed through the website. Accessing these links will cause you to leave our site and may result in the collection or sharing of information about you by third parties. We do not control, endorse or make any representations about third party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.

If you send us Personal Data concerning other individuals, you declare that you have the competence to do so and declare that you have obtained the necessary consent to authorize the use of such information under the terms of this Privacy Policy.

Rappanui Gastronomia, a legal entity governed by private law, takes your privacy seriously and cares for the security and data protection of all its customers, partners, suppliers and users of the rappanui.com.br domain website.

Your privacy is important to us. It is Rappanui Gastronomia’s policy to respect your privacy regarding any information we may collect from you on the Rappanui Gastronomia website , and other websites we own and operate.

You are free to refuse our request for personal information, with the understanding that we may not be able to provide you with some of the services you require.

Definitions

For the purposes of this Privacy Policy:

1. “Personal Data”: means any information that, directly or indirectly, identifies or can identify a natural person, such as name, CPF, date of birth, IP address, among others;
2. “Sensitive Personal Data”: means any information that reveals, in relation to a natural person, racial or ethnic origin, religious conviction, political opinion, affiliation with a trade union or organization of a religious, philosophical or political nature, data relating to health or sex life, genetic or biometric data;
3. “Processing of Personal Data”: means any operation carried out within the scope of Personal Data, through automatic means or not, such as the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or, alternatively, making available, harmonization or association, restriction, elimination or destruction. Any other operation provided for under the terms of applicable legislation is also considered Processing of Personal Data;
4. “Data Protection Laws”: means all legal provisions that regulate the Processing of Personal Data, including, but not limited to, Law No. 13,709/18, General Law for the Protection of Personal Data (“LGPD”).

Use of Personal Data

We collect and use Personal Data to manage your relationship with us and to better serve you when you are seeking information about our courses and training on the site, personalizing and improving your experience. Examples of how we use data include:

5. Enable you to request information about our courses;
6. To confirm or correct the information we hold about you;
7. To submit information that we believe may be of interest to you;
8. To personalize your website experience;
9. To contact you by a phone number and/or email address provided. We may contact you in person, by voice messages, by text messages (SMS), by email, or by any other means of communication that your device is capable of receiving, as required by law and for reasonable business purposes. .

In addition, the Personal Data provided may also be used in any way we deem necessary or appropriate: (a) pursuant to the Data Protection Laws; (b) to meet legal process requirements; (c) to comply with a court decision, regulatory decision or decision of competent authorities, including authorities outside the country of residence; (d) to enforce our Terms and Conditions of Use; (e) to protect our operations; (f) to protect the rights, privacy, safety of us, yours or others; (g) to detect and prevent fraud; (h) allow us to use available remedies or limit damages we may suffer; and (i) in other ways permitted by law.

Failure to provide Personal Data

There is no obligation to share the Personal Data we request. However, if you choose not to share them, in some cases, we will not be able to provide the necessary assistance or answer questions about the courses and selection processes.

Collected data

The general public will be able to browse the site without any registration and submission of Personal Data. However, some of the site’s features may depend on registration and submission of Personal Data.

On contact, we can collect:

10. Contact details: name, surname, telephone number, address, city, state, area of ​​expertise, company information and email address;
11. Information sent: information you send via form (questions, complaints, suggestions, criticisms, compliments, etc.).

In general website navigation, we may collect:

12. Website browsing data: information about your visits and activities, including the content (and any advertisements) you view and interact with, information about the browser and device you are using, your IP address, your location, the address of the site from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons and embedded web links.
13. Anonymous or aggregated data: Anonymous responses to surveys or anonymous, aggregated information about how the site is used. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely that you will identify you through the use of that data with available technology;
14. Other Information We May Collect: Information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information; website usage data; and information collected through cookies, pixel tags and other technologies.

We do not collect Sensitive Personal Data through our website.

Cookies

Our cookie policy can be found  here .

Embedded media from other sites

News pages on this site may include embedded content such as videos, images, articles, etc. Embedded content from other websites behaves in exactly the same way as if the visitor were visiting the other website.

These websites may collect data about you, use cookies, incorporate additional third-party tracking and monitor your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged into the website.

contact forms

We only ask for personal information when we really need it to provide you with a service or register for the course. We do it by fair and lawful means, with your knowledge and consent. We also tell you why we are collecting it and how it will be used.

We only retain collected information for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We do not share personally identifiable information publicly or with third parties, except as required by law.

Sharing Personal Data with Third Parties

We may share your Personal Data:

15. With the partner company(s) that you select or choose to submit your data, queries, questions, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our website. Name. These service providers or partners may include servers for approval and production, and providers of hosting and data storage, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising activities and marketing (including digital and personalized advertising) and IT services, for example;

User Rights

You may, at any time, request: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) corrections to incomplete, inaccurate or outdated data; (iv) anonymization, blocking or elimination of unnecessary, excessive or treated data in violation of the law; (v) portability of Personal Data to another service provider, as long as this does not affect our industrial and trade secrets; (vi) deletion of Personal Data processed with your consent, to the extent permitted by law; (vii) information about the entities to which your Personal Data has been shared; (viii) information about the possibility of not providing consent and the consequences of not providing consent; and (ix) revocation of consent. Your requests will be treated with special care so that we can ensure the effectiveness of your rights. You may be asked to prove your identity in order to ensure that Personal Data is only shared with the holder.

You should keep in mind that in certain cases (for example, due to legal requirements), your order may not be immediately fulfilled, and we may not be able to fulfill it due to legal obligations.

Personal Data Security

We seek to adopt the technical and organizational measures provided for by the Data Protection Laws appropriate for the protection of Personal Data in our organization. Unfortunately, no data transmission or storage system is guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately.

Hypertext links to other websites and social networks

The website may, from time to time, contain hypertext links that will redirect you to the websites of our partners’ networks, advertisers, suppliers, etc. If you click on one of these links to any of these sites, please remember that each site has its own privacy practices and that we are not responsible for those policies. Please consult those policies before submitting any Personal Data to these sites.

We are not responsible for the collection, use and disclosure policies and practices (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or provider of application, operating system, wireless internet service provider or device manufacturer, including any Personal Data you disclose to other organizations through the apps, in connection with such apps, or posted on our social media pages. We recommend that you inform yourself about the privacy policy of each website you visit or each service provider you use.

Updates to this Privacy Policy

If we modify our Privacy Policy, we will post the new text on the website, with the updated revision date. We may change this Privacy Policy at any time. If there is a material change to the terms of this Privacy Policy, we may inform you through the contact information we have in our database or through a notification on our website.

We remind you that we are committed not to process your Personal Data in a way that is incompatible with the purposes described above, unless otherwise required by law or court order.

Your use of the site following the changes means that you accept the revised Privacy Policies. If, after reading the revised version, you do not agree with its terms, please terminate access to the site.

Person in charge of processing Personal Data

If you intend to exercise any of the rights provided, including withdrawing your consent, in this Privacy Policy and/or in the Data Protection Laws, or to resolve any doubts related to the Processing of your Personal Data, please contact us at comercial@rappanui .com.br .

Analytics and advertising tools

Facebook Ads

Allows site visitors to view advertisements on the Facebook Companies’ social networks based on their interests when visiting our site.

Facebook Pixel

An analytics tool that helps us measure the effectiveness of our advertising, reporting on the actions people take when they visit the site.

More information about Facebook’s Cookies policies:
https://www.facebook.com/policies/cookies/

Cloudflare

The Cloudflare cookie is primarily used to identify specific customers behind a shared IP address and apply security settings to each customer individually. This cookie will also maintain page speed when a new page is being loaded. This cookie is strictly necessary for Cloudflare’s security features and cannot be disabled.

More information about Cloudflare’s Cookies policies:
https://www.cloudflare.com/en-us/cookie-policy/

Google Analytics

We use Google Analytics to understand how our media campaigns work and how you interact with our website in order to improve your user experience.

Google Ads

Google Ads tracking cookies enable us to understand if you complete certain actions on our website and after you have viewed or clicked on any of our advertisements provided through Google and Google’s partner network.

Google Ads (Remarketing)

Google uses this cookie to understand what content you have accessed on our website, so that they can provide advertisements based on the content you interact with on our website and so that they can provide targeted advertisements on other partner websites.

Google Ads Conversion

This functionality makes it possible to measure the success of advertising campaigns by storing a cookie on the device, through which a session to the website is initiated. The information collected only allows knowing that a given user has clicked on an ad and been redirected to the website. Personal data that could identify users are not collected.

WhatsApp

By requesting a contact via WhatsApp, you agree to the WhatsApp Privacy Policy which can be found by the link: https://www.whatsapp.com/legal/privacy-policy/?lang=pt_br